AI AUTOMATION · AGENTS · BUSINESS WORKFLOWS

AI Agents & Enterprise Automation

Connect AI to real workflows, systems, approvals, data, and operational controls.

Where teams usually start

Ten common starting points — most projects begin with one and expand from there.

Sales-Call Intelligence

Turns recorded sales calls into follow-up alerts, objection patterns, and rep-by-rep coaching notes.

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Customer Support Automation

Drafts replies, tags tickets, and routes the ones that actually need a human.

Document Processing

Reads contracts, invoices, and forms, and pushes structured data into the systems you already use.

Delivery & Project Audit

Checks GitLab, tasks, and timesheets to flag at-risk projects and stuck reviews.

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Internal Knowledge Assistants

Answers team questions from your own docs, wikis, and past tickets — no more searching five tools.

Lead Qualification

Scores and routes inbound leads automatically, so reps spend time on the ones worth calling.

Reporting & Management Summaries

Turns raw data from your tools into a plain-language weekly update for leadership.

Finance & Back-Office Workflows

Automates invoice matching, expense checks, and other repetitive finance tasks.

Workflow Orchestration

Connects the separate tools your team already uses into one automated process, end to end.

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Software Delivery Intelligence

Flags review bottlenecks, technical debt, and hours logged that don't match real work.

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Agents operate within boundaries

Agents should operate within boundaries — not around them.

Every agent we build runs inside an explicit, auditable set of permissions.

Permissions

Agents can only take actions explicitly granted to them, scoped per workflow.

Tool Access

A defined set of tools and systems an agent may call — nothing open-ended.

Audit Logs

Every action an agent takes is logged at the request level.

Approval Gates

Higher-risk actions route through a human approval step before executing.

Fallback

A defined path for when an agent can't complete a task confidently.

Evaluation & Observability

Ongoing evaluation of agent output, with full visibility into what ran and why.

How we get you live

A quick first look, then we build and support the fix.

01

We look at your workflow

We check how the work actually happens today — where time gets wasted or handoffs break down.

Free first look
02

We build the automation

We connect the tools you already use and wire up the AI and automation that does the job.

Built for you
03

We keep it running

Once it's live, we monitor it, fix what breaks, and extend it as your process changes.

Ongoing support

Built on Dropp Technologies' engineering experience

Dropp Cortex's automation practice is run by the same engineering team behind Dropp Technologies' 7+ years of software and DevOps delivery. Automation-specific case studies are available on request as client projects complete.

Built with tools you can trust

Open, inspectable, and connected to AI

We mostly build on open-source, self-hostable tools — so what we build for you stays yours.

n8nThe automation engine connecting everything together
BaserowA database your whole team can actually read
NocoDBTurns spreadsheets into real, connected databases
SupabaseSecure, structured storage for your data
OutlineWhere your team's knowledge and docs live
VikunjaSimple, clear task and project tracking
NextcloudYour files, hosted privately and securely
GitLabWhere your code and workflows already live
SolidtimeTime tracking that reflects real work
DifyWhere we design and test your AI workflows before they go live
MattermostPrivate, self-hosted team chat
Rocket.ChatReal-time alerts and team messaging, self-hosted
OpenProjectOpen-source project planning and tracking

Each one connects to AI through Cortex, so intelligence gets added on top — nothing gets replaced.

Not just what we build

We also connect to what you're already using

Chat, project management, sales, code — if it has an API, we can probably connect it.

TelegramWhatsAppSlackDiscordTrelloJiraAsanaMonday.comGitLabGitHubNotionHubSpotSalesforceShopifyGoogle SheetsClockifyStripeZendesk

Don't see your tool here? Ask us — there's a good chance we can still connect it.

Common questions

Questions people usually ask about automation

Do I need a technical team to do this?

No. You tell us what's slowing you down, or let us take a look — we handle the setup, the tools, and the maintenance.

How is this different from a chatbot?

It's connected to your actual tools and data, so it takes real action — sending a report, flagging a ticket, updating a record — not just answering questions.

Can you connect to the tools we already use?

In most cases, yes. If it has an API, we can very likely connect it — see our integrations list for what we connect to most often.

How fast can we go live?

Simple workflows can go live in days; most first projects are live within a few weeks of the initial scoping call.

What if we're not sure what to automate first?

That's normal. We look at how your team works today and show you where automation would save the most time first.

Design an agentic workflow

Tell us about the workflow, systems, and approval boundaries involved.

We'll scope the automation around the permissions and oversight your process actually needs.

or reach us directly